Reviews are an excellent tool for gauging customer and client satisfaction, and almost every business owner can attest to the feeling of pride that comes with that gleaming 5-star review. But what do you do with those not-so-good, at times, borderline rude attacks that may pop up? We’ve got some simple tips for how to … Continue reading “Business Owner Dreads: Responding to the Negative Review”
Data privacy has been headlining news recently. Because of increasing worry about who has access to information and the use of that information, social media platforms are trying to find ways to maintain customer trust while providing a space for businesses and marketers. Some of the changes during this time are updates in the Facebook … Continue reading “Don’t Cry, It’s Just Another Facebook and Instagram API Update”
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I would like to introduce you to SASS: Super – Awesome – Selfie – Station (yes, we had to name her), and all of the fierce ways she can up your social media game.